{"id":2701,"date":"2020-03-13T21:14:47","date_gmt":"2020-03-13T20:14:47","guid":{"rendered":"http:\/\/plus.maciejpiasecki.info\/index.php\/2020\/03\/13\/what-is-a-support-account-manager-sam\/"},"modified":"2020-03-14T21:08:58","modified_gmt":"2020-03-14T20:08:58","slug":"what-is-a-support-account-manager-sam","status":"publish","type":"post","link":"https:\/\/plus.maciejpiasecki.info\/index.php\/2020\/03\/13\/what-is-a-support-account-manager-sam\/","title":{"rendered":"What is a Support Account Manager (SAM)?"},"content":{"rendered":"<p>By Fred Giroux, Senior Support Account Manager, VMware Premier Services \u00a0 Welcome to our first SAM blog! As trusted advisors, SAMs are responsible for driving a customer\u2019s overall support experience and are part of the VMware Global Support organization, more specifically the Premier Support team (formerly known as Mission Critical Support or MCS). Premier Support <\/p>\n<p>The post <a rel=\"nofollow\" href=\"https:\/\/blogs.vmware.com\/kb\/2020\/03\/what-is-a-support-account-manager.html\">What is a Support Account Manager (SAM)?<\/a> appeared first on <a rel=\"nofollow\" href=\"https:\/\/blogs.vmware.com\/kb\">VMware Support Insider<\/a>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\" height=\"1\" width=\"1\" alt=\"\" \/>&#013;<br \/>\n&#013;<br \/>\nSource: vmware&#013;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Fred Giroux, Senior Support Account Manager, VMware Premier Services \u00a0 Welcome to our first SAM blog! As trusted advisors, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2701","post","type-post","status-publish","format-standard","hentry","category-bez-kategorii"],"_links":{"self":[{"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/posts\/2701","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/comments?post=2701"}],"version-history":[{"count":1,"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/posts\/2701\/revisions"}],"predecessor-version":[{"id":2702,"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/posts\/2701\/revisions\/2702"}],"wp:attachment":[{"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/media?parent=2701"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/categories?post=2701"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/tags?post=2701"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}