{"id":9181,"date":"2021-10-19T21:13:44","date_gmt":"2021-10-19T19:13:44","guid":{"rendered":"http:\/\/plus.maciejpiasecki.info\/index.php\/2021\/10\/19\/google-pixel-6-series-uses-powerful-ai-to-make-service-calls-faster\/"},"modified":"2021-10-19T22:17:21","modified_gmt":"2021-10-19T20:17:21","slug":"google-pixel-6-series-uses-powerful-ai-to-make-service-calls-faster","status":"publish","type":"post","link":"https:\/\/plus.maciejpiasecki.info\/index.php\/2021\/10\/19\/google-pixel-6-series-uses-powerful-ai-to-make-service-calls-faster\/","title":{"rendered":"Google Pixel 6 Series Uses Powerful AI To Make Service Calls Faster"},"content":{"rendered":"<p>Anybody who\u2019s ever been discouraged by long wait times during customer service calls should be looking at the new AI-powered Google Pixel 6 series. That\u2019s because, based on recent reports, the newly-launched handsets will make those calls much less time-restrictive.<br \/>\nHow do Pixel 6 and Pixel 6 Pro make customer service calls better?<br \/>\nNow, as noted above, the new feature is directly linked to calling. And specifically, to calls to service lines with the Google Pixel 6 series. And that comes down to new AI-driven features in the phone app itself. With the new app, the new handsets can tell users about the wait time for a business-related 1-800 number before dialing is complete.<br \/>\nThat\u2019s shown as projections in a chart that\u2019s not wholly unlike how Google Maps showcases how busy businesses are. And, using those projections, users can decide when to call or if now\u2019s the right time to place the call. With projection times that go as far as a week.<br \/>\nThe projections themselves are similar to how Google Maps works as well. Google says it \u201cinfers\u201d the timeframes using call length data. It also notes that data isn\u2019t \u201clinked to user identifiers.\u201d So users who are more privacy-conscious won\u2019t need to worry too much about how their data is used.<br \/>\nWhat else is new with the new Pixel phone app?<br \/>\nGoogle also unveiled a new Direct My Call feature that will showcase options given to users during service calls on their Pixel 6 or Pixel 6 Pro handset. The options, as well as the number that users will need to press to access each option, are displayed on-screen. Saving users the time it generally takes to hear the options again.<br \/>\nFinally, Google announced that its Pixel feature, \u201cHold for Me,\u201d will \u201csoon\u201d be available outside of the US. Specifically in Australia, Canada, and Japan. For clarity, Hold for Me is uses AI while waiting on service calls so that users don\u2019t have to. Effectively informing users when their wait is over<\/p>\n<p>We\u2019ve made the phone part of a smartphone smarter.#Pixel6 has helpful calling features like Wait Times, Direct My Call and Hold for Me* to make phone calls a little more helpful. #Pixel6Launch pic.twitter.com\/SXvgnTzMQ0<br \/>\n\u2014 Made By Google (@madebygoogle) October 19, 2021<br \/>\nThe post Google Pixel 6 Series Uses Powerful AI To Make Service Calls Faster appeared first on Android Headlines.&#013;<br \/>\n<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/plus.maciejpiasecki.info\/wp-content\/uploads\/2021\/10\/Pixel-6-customer-service-calls-features-presser.jpg\" width=\"1600\" height=\"1200\">&#013;<br \/>\nSource: ndroidheadlines.com&#013;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Anybody who\u2019s ever been discouraged by long wait times during customer service calls should be looking at the new AI-powered [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":9182,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9181","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bez-kategorii"],"_links":{"self":[{"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/posts\/9181","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/comments?post=9181"}],"version-history":[{"count":1,"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/posts\/9181\/revisions"}],"predecessor-version":[{"id":9183,"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/posts\/9181\/revisions\/9183"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/media\/9182"}],"wp:attachment":[{"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/media?parent=9181"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/categories?post=9181"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/plus.maciejpiasecki.info\/index.php\/wp-json\/wp\/v2\/tags?post=9181"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}